You can setup and use Business Hangouts immediately after signing up for your Free Trial. YouTube currently has a 24 hour delay on live streaming after you setup your account on YouTube. Please email email@example.com if you have any questions.
There are several ways to Invite people in a BHO Event
BHO REGISTRATION LINK – Step 5 of Event Setup
After creating your event, share your registration link via email or Social Media. Users will go to a registration page where they can sign up for the event. Once registered, they will receive invitation, reminder, and post event emails.
BHO PRE-REGISTER – Step 3 of Event Setup
You can pre-register your invitees and they will receive an automated email indicating they are registered for the event. In step 3 of event setup, you select “Additional Options” then “Automatic attendee pre-registration”.
Follow the instructions as the file must be tab delimited.
NOTE: In this method you are pre-registering viewers in the system. Never pre-register a participant as you will not be able to promote them. Also, if you are charging for the event, pre-registered users will skip the payment page.
WHAT ABOUT THE HANGOUTS URL?
So you are in a Business Hangout and you want to let someone in. You might be inclined to share the Hangout URL. Please avoid doing this. Anyone trying to access the Hangouts URL will need to launch the Business Hangouts App which they may or may not have. A viewer won’t be able to see anything. If you are in a Business Hangout, we have added feature so you can easily share the Business Hangouts URL.
If you want to setup and host your own Business Hangouts, we require a gmail and Google+ account for every host. Participants and Viewers are not required to have a Google Account and can login with their Facebook, LinkedIn, Twitter or Email Address. Viewers can watch the Video Stream and use the Universal Chat.
All users can access the Unified Chat which works across the entire platform.
The host schedules the BHO event with their own time zone and it automatically adjusts for attendee time zone. The time zone shown in your attendee’s profile is the one used by the system to generate their confirmation e-mail.
Business Hangouts allows you to reach hundreds of attendees, while keeping the event private and allowing the recording on YouTube. A host can have an unlimited number of video participants by promoting and demoting viewers at anytime. The system allows for up to 10 simultaneous video streams.
By limiting the maximum number of streams to ten at a time, Business Hangouts can ensure a quality event for your viewers .
The host can mute or un-mute anyone globally. The same applies for the volume amplification. Participants actions apply only to themselves.
The host is the conductor of a Business Hangout. Prior to a Business Hangout starting, the host can setup a pre-roll video or animated images to pump up the audience.
Once the event is started, the Host decides what viewers see. The options for streaming are video stream, screen share and our two Business Hangouts options PDF Slideshare and content sharing. PDF Slideshare allows for a side by side presentation with content. Content Sharing allows you to collaborate on any document in your Google Drive.
The Hosts and Moderators have several options for Video Streaming. They can use presenter or collaborator mode. In Presenter Mode, only the person selected is viewed by the audience. In Collaboration Mode, the person speaking is shared with the audience.
Only the main content is recorded.
The host is acting as a cameraman as they select the content or video stream to go on the main frame which is recorded.
Of course, if you are new user and just getting familiar with the system, the full proof way to know what a participant or viewer is seeing is to be a participant or viewer yourself or to invite a friend. Make sure you use a different gmail account and computer when you do this.
Login to the Console and Select “Go Live”.
After you “Go Live”, follow these steps:
Several levels of privacy are put in place for Business users’ convenience:
Select Scheduled Events from the Planner Menu. You will see a list of all your events. Under the registered users columns, you can select the highlighted number of registrants. Clicking this link will redirect you to a list of all your registered users.
A host can select the moderation option (small lock) a the top of the Universal Chat to approve comments before they are posted. Once on, only the host will see comments and can approve or decline them.
There are several ways you can brand your Business Hangouts:
BHO relies on YouTube Live for recording and streaming your event. Once your event is on YouTube, you can set it to public, private or unlisted. You can also download and edit it on YouTube.
Business Hangouts, Hangouts, and Hangouts on Air, address different needs based on the level of Privacy and the Size of the Virtual Gathering.
Here is a short list of additional features & benefits of Business Hangouts:
BUSINESS HANGOUTS does all the above and more!
Business Hangouts allows you to keep the event private and allowing for recording on YouTube. The number of simultaneous video feeds is limited to 10 to keep the event manageable.
Have more than 10 speakers?
No problem. With Business Hangouts you can elevate any “viewer” to become a “participant” (= speaker) at any time, and return a participant to their “seat” to become viewer, at any time. Also BHO’s unified chat is very efficient and allows viewers to ask questions and interact with the panelists easily.
BHO adds even more enterprise-friendly features to Hangouts making it an ideal platform for small business and associations as well as corporations:
If you want to run a Hangouts casually with some of your friends, you don’t need BHO.But if you try to use Hangouts for:
then Business Hangouts is for you. You will get the following with Business Hangouts that is not available on regular Hangouts:
The person initiating the Webinar is a Host. The Host has full moderation controls and decides who gets into the meeting.
A viewer is anyone who enters the event. Viewers can watch the video stream and participate in Universal Chat. Viewers can be promoted to Participants. Participants can use video chat and become part of the stream. Moderators are promoted Participants who have the ability to promote and demote other viewers/participants.
Attendees is a general term used in Business Hangouts covering both Participants AND viewers. The number of attendees is the sum of the number of participants plus the number of viewers.
All Business Hangouts are Private by default which means users need to register to watch. When Launching a BHO, you will decide if you want the Live Stream to be public or unlisted. We always recommend clients set their Stream to Unlisted. If you select “Public” when you Live Stream, please note:
By selecting Unlisted, the above will not happen.
Business Hangouts provides a single chat, used by hosts, moderators, participants and viewers. The universal chat features the following:
When you want to setup a paid event and charge event attendees a fee – you need to simply enable this feature inside Business Hangouts. As you are setting up your event, and as you reach Step 4, click on the “Charge for your event” option. Once there, enter the amount you want to charge for your event, currency type and your PayPal email address. This is the email address you use for your PayPal account. Keep in mind that Business Hangouts does not charge any fees for this and all payment processing will happen through PayPal. (PayPal will pay you directly). Your event attendees will be able to pay you via this PayPal account. When a potential attendee registers for your event, and once Business Hangouts gets confirmation that a valid payment to your account has been made, we will release the registration information to the attendee by email.
Rest Assured – Only users who pay will be able to see your Live Stream and Replays
YouTube – The video can be set to Private on YouTube so it cannot be accessed by anyone who does not pay
The start broadcast button can be hidden if your screen resolution is set too small and/or you are zoomed in on the Google Hangouts interface. To fix this issue on a PC, please click on the Hangouts Interface then select “CTRL & -” this will zoom out so you can see the “Start Broadcast Button”. On a Mac, please use the “Command & -” to zoom out.
Business Hangouts offers a free 14-day trial for all our products. You can cancel at anytime during the trial for any reason and you will not be charged. Simply email firstname.lastname@example.org that you want to cancel your trial before the last day and you will not be charged.
Need more time to try it? No problem, just let us know why and we will probably extend you a couple more weeks 🙂
Once you are charged for the service there are no refunds. You can cancel at anytime using email@example.com , however un-billed service is not refundable.
We love educational institutions (we spent lots of time in them) and good causes. Let us know your budget and we will try to work with you. Email firstname.lastname@example.org
Business Hangouts accepts all Major Credit Cards & PayPal. Additionally, we can invoice you if necessary.
To pay by check:
8033 Sunset Blvd, Suite 896
Los Angeles CA 90046
To pay by wire transfer:
Please email email@example.com with any specific requirements.
To pay with PayPal:
Business Hangouts invests significant time in every free trial to ensure our customers have a great experience. By requiring a credit card, we find it separates the serious testers from folks just kicking the tires. We are confident once you try the service, you will stay with us.
Regardless, if your organization does not have a credit card to use for free trials, please email firstname.lastname@example.org and we will setup a trial account for you manually. Please allow 2 business days to set this up.
Yes! We love showing off our product. Please schedule a demo.
24/7 Technical support is provided through our Google Plus community to all subscribers. All subscribers can join us every Friday during Office Hours and ask their questions.
Office Hours: Free weekly session, inside a BHOA, accessible to all. Come ask your technical questions. Register here.
Google+ Community: This is a private community where members get support from our experts, as well as from other users. Discussions go often beyond just tech support and covers best practices. Moreover, if you have a specific technical issue you can post it in this community. The tech support team is committed to provide answers to all posts very fast, within a few hours max, during business days.
E-mail : The support by e-mail allows you to ask individual questions privately. It is provided on a case by case basis.
Phone: Enterprise subscribers and Managed Services clients have access to phone support during operating hours.
So you have been brave enough to run an 8 hours marathon Business Hangouts and everything worked fine, with no interruption, and now after a couple of hours of impatience your video is visible on your YouTube channel, but it only recorded 4 hours? (total length shown is 4 hours). Please see this post.
The live recording, aka the DVR, is limited to 4 hours, which means that you have always 4 rolling hours of live video available during your live Business Hangout. Viewers can rewind and go back as long as 4 hours.
YouTube takes a while to process your stream into a video (as long as 1 minute of processing for every 1 minute of streaming).
Know issues for BHO are:
Business Hangouts leverages many of Google’s APIs for Calendar, Drive, YouTube, Google+, Authentication and Hangouts. Google has decided to stop supporting the Hangouts API for consumer applications in late April 2017 while they work on a new product called “Meetings”. Business Hangouts is unaffected as we use our own, proprietary application instead of the Hangouts API.
Although any camera will work, our power users recommend the Logitech HD Pro Webcam C920, 1080p Widescreen Video Calling and Recording. The rumor is this legacy C920 is the best one for doing webinars on Business Hangouts. They do not recommend the newer version of this product.
Business Hangouts uses several Google APIs including Google Calendar and Google Drive. Since “Service” Accounts do not have Calendar or Drive, they will not work with Business Hangouts.
NOTE: Business Hangouts does work with free Gmail accounts if you really are looking to save money 😉
Business Hangouts Light Player should be used when you have over 200 Attendees. You will need to contact us within 2 Business Days of your first large event so we can set you up with the Light Player. Here is what will happen:
To handle large audiences, the Light Player operates differently than the basic player. For example, chats with the host are one way. Please email email@example.com before scheduling an event with over 200 Attendees.
Yes you can stream, but you might not get paid. Google will no longer pay folks with less than a certain number of subscribers/viewers to stream on YouTube. In order to use BHO, you will need to apply for monetization which is part of the process of streaming. You do not need to be approved for monetization to use BHO.